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Instructor
Matt Ryan
Instructor
Marketing description: While nearly 7 years have passed since the Great Recession, economic and political uncertainty have continued to plague business decision-making. The roles and responsibilities of CPAs and finance professionals, meanwhile, has continued to expand. This course is part of a series of short courses that will explore key interpersonal and communication issues that will have a substantial impact on the effectiveness of the financial professional in the workplace.
This one hour course will examine and walk-through key communication techniques, to include effective listening, writing emails, and social media concerns, among others.
Recognize the benefits of effective communication
Identify negative effects of poor communication
List reasons which cause poor listening skills
Identify effective writing (email) techniques